Shipping policy

Shipping Policy

Shipping Area

We currently ship orders within the United States.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery times vary depending on the shipping method selected and the destination address.
In most cases, orders are delivered within 3–7 business days after dispatch.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as carrier delays, weather conditions, or peak seasons.

Shipping Costs

Shipping costs are calculated and displayed at checkout before the order is completed.
Occasionally, free shipping promotions may apply and will be clearly stated on the website.

Shipping Carriers

We use reliable third-party shipping carriers to deliver orders safely and efficiently.
Carrier selection depends on the destination and shipping method chosen at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Delivery Issues

If a package is delayed, lost, or arrives damaged, please contact us at dimamovic5@gmail.com as soon as possible so we can assist you.

Incorrect Address

Customers are responsible for providing accurate and complete shipping information.
EDI GROUP LLC is not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer.

Payment

All orders must be paid in full at the time of purchase.
We do not offer cash-on-delivery.

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